HORAE V × TIELBO - Photon Horizon T816

We accept major credit and debit cards, along with the express checkout options available in your region through Shopify secure checkout.

If installment options are available in your country or region, they will appear automatically at checkout. Availability depends on the payment provider and your billing location.

Yes. HORAE V ships to many international destinations. Available shipping methods, costs, and estimated delivery times will be shown at checkout.

Most orders are processed within 1-3 business days after payment confirmation. Delivery time depends on your destination and selected shipping method.

Once your order ships, you will receive a confirmation email with tracking information. If you do not receive it, please contact us at support@horaev.com with your order number.

International orders may be subject to customs duties, import taxes, or local fees charged by the destination country or region. These charges are the responsibility of the customer.

HORAE V is built around The Fifth Season of Time: a more personal way to experience rhythm, presence, and mechanical beauty. Across our collections, we focus on distinctive design, carefully chosen materials, and watches made to feel considered rather than ordinary.

Not every HORAE V watch uses the same movement. Some models use mechanical movements, including open mechanical or tourbillon designs, while other models may use different movement types. Please refer to each product page for the exact specifications.

We make every effort to show each watch accurately. However, dial textures, natural materials, leather straps, polished surfaces, and lighting conditions may create slight visual differences. These details are part of the character of the watch.

Treat your watch as a precision object. Avoid strong impacts, magnetic fields, extreme temperatures, and unnecessary exposure to moisture. When not in use, keep it in a clean, dry place.

No. Watches made with natural or textured materials may vary in tone, grain, pattern, or light movement. These differences make each piece visually individual.

No watch is permanently waterproof. HORAE V watches are water-resistant according to their model rating. Please refer to the product specifications for the exact water resistance level.

We do not recommend wearing your watch while showering, swimming, bathing, or using a sauna. Hot water, steam, soap, and chemicals may affect the seals, crystal, case, and strap.

Every HORAE V timepiece is covered by a 36-month worry-free warranty from the date of purchase. If your watch experiences any issue during the warranty period, please contact HORAE V Customer Care at support@horaev.com.

Returns and exchanges are available for eligible, unused watches in their original condition and packaging. Please contact us before sending any item back.

Please email support@horaev.com with your order number, proof of purchase, a brief description of the issue, and clear photos or videos if needed. Our team will review your request and provide the next steps.